Privacy Policy

01. What this policy covers

This policy applies to personal information collected through www.dynexus.space and any subpages or web apps we operate. It covers information you provide to us and how we handle it while providing our services.

02. What we collect

You give us the data we need to deliver service. That includes:

• Names, Phone numbers, Email addresses
• Business information you submit (company name, role, etc.)
• Messages and links you submit through forms or support channels
• Analytics information you voluntarily include in forms

We do not intentionally collect sensitive personal information (e.g., health, government ID, biometric data). We also do not collect information from children under the applicable age.

03. How we collect data

We collect personal data only when you provide it via our forms (contact forms, signup forms, support tickets) or when you contact us directly. We do not use tracking cookies for advertising or run third-party ad networks on the site.

04. Why we collect it (our purposes)

• Operating and improving our website and services
• Providing customer support and responding to your requests
• Processing payments and billing related to services you buy
• Delivering the service you requested

05. Third parties and service providers

We use a small set of third-party services to run our business:

• Payment processors: PayPal and Binance. We do not store your payment card details on our servers.
• Infrastructure / CDN / security: Cloudflare.
• Data storage: client data is stored in MongoDB.

06. Do we sell or share your data?

No. We do not sell personal information for monetary consideration. We do not share personal data with advertisers.

07. Payments

Payments may be processed either via third-party checkout or on-site integrations with our processors. We do not store card numbers or full payment details on our systems.

08. Cookies & tracking

We do not use cookies for targeted advertising. We do not operate ad networks.

09. How long we keep your data

We retain personal data until the service is completed, meaning until the work or contract for which the data was collected is finished and any follow-up obligations are satisfied. After service completion you may request deletion.

10. Your rights and how to exercise them

Where applicable, you may have rights to access, correct, or request deletion of your personal data. Contact us via our Support portal or email to exercise these rights.

11. Security

We protect your information using reasonable administrative, technical, and physical safeguards. Our site uses HTTPS/TLS to encrypt data in transit, and we store client data securely in MongoDB.

12. International transfers

Dynexus is a globally-targeted service. Client data stored or processed by third-party providers may be hosted or backed up in jurisdictions outside your home country.

13. Data breaches

If we become aware of a security breach that affects personal data, we will take steps to contain it and investigate. If required by law, we will notify affected users and regulators in a timely manner.

14. Children

We do not knowingly collect personal information from children under 13.

15. Changes to this policy

We may update this policy as Dynexus grows or laws change. If we make material changes, we’ll post the new effective date at the top and notify you where appropriate.

16. How to contact us

Support portal: